Could you use a little advice on recently delivered speakers..


Purchased a pair of standmount speakers, pre-owned, on eBay from a guy with 100% feedback (as I have as well). I asked him to please pack carefully, use lots of  Styrofoam and/or double box due to carriers being rough. He told me in the past he has UPS do the packing, he had no problem for previous amps he sold and if there is an issue UPS would be responsible. Speakers came. Packing was lousy, literally just a couple winds of thick bubble paper around each one, one speaker was face up with connections plugs facing bottom of box, no styrofoam peanuts nor cardboard nor anything else taking up space in the shipping box. Plugged them in, they seem to sound fine, however I noticed on one of the speakers (the one with plugs facing the bottom of box) the black connection wiggles a little bit, seem a touch loose, I’m guessing likely from contact with being bounced around. If I wiggle it a touch I get a static, but once I let go it sounds fine. The price was good due to being used and no grills, so far the speakers are sounding really good, and I’m please with my purchase, but I’m concerned if this is something serious or a future problem or something I can remedy without fuss. Your opinion on how to handle this issue?  https://photos.google.com/photo/AF1QipPGEYHT7sIiLOR6Fjnn9ExuoOT_ITLfJvBWjPUt         https://photos.google.com/photo/AF1QipMv5ytW0bvbUElXsconDMI2dmRw74xhdDt-I7xJ

sifter

The one thing I learned years ago from buying expensive used high-end audio gear from sellers on-line whether it be via ebay (especially ebay) or any other on-line vender was this: (1)  especially if the item wasn't being packed in it's original packing, have the seller take photos of the entire packing process before shipping  (2) make sure the item is fully ensured.  Sometime no matter how well an item is packed, it just can't withstand the excessive pounding and extreme carelessness of some shippers.  But, someone has to be held responsible for received damaged goods.  I would not except damaged goods lying down.  Who wants damaged anything?   You may want to resell the speakers but now you're responsible for the damage that may hinder your resell.  Totally unacceptable.  I would take the matter up with Ebay and the seller for a possible return and full refund.  No way I'd settle for damaged goods.  Happy listening.         

Please don't misunderstand me, I'm not blaming the seller per se. He has been a gentleman about it so far. I'm aghast at the packers, they do this for a living and I'm just astounded they would pack it the way they did. I previously got a pair of Mirage speakers and those things are encased in thick styrofoam, I think you could drop that box from my roof and they'd be just fine. In any event, I discovered I could turn or tighten the entire binding post a few mm and I'm not able to wiggle it at the moment nor hearing any static, so with more listening I'll decide if worth pulling driver or leaving it alone and 'calling it a day' as corelli wrote above.

I applied to UPS around Xmas during the housing crisis for a 3rd shift dock worker. part of the application process is to tour the actual site workers are working. Some workers were considerate, but many were just tossing boxes into the trucks 

@kennymacc  But, someone has to be held responsible for received damaged goods.  I would not except damaged goods lying down.

What damaged goods? Why is it ALWAYS someone elses fault?

From the OP... 

"Plugged them in, they seem to sound fine"

"The price was good due to being used and no grills, so far the speakers are sounding really good, and I’m please with my purchase."

There's NO pysical damage yet you want to blame someone for something we don't even know exists. Demanding a refund or replacement for something that sounds great, works fine, has no damage and the customer is perfectly happy???

 I would not except damaged goods lying down.  Who wants damaged anything? 

Again, the goods weren't damaged!!  Did you ever think it's possible It could have been that way when new from the factory and no one noticed the SLIGHTlY loose binding post?

Or, better yet, send them back for a full refund and go pay for brand new speakers. Then you can nit-pick all you want. Great advice.

 

 

 

 

The OP said the packing was lousy, but never stated whether or not the package had been visibly damaged. Either way, it's not unreasonable to think the issue was caused by normal (or shoddy) handling of a box that was not packed well. Could the speakers have left the factory that way? Possibly. But that's not where I'd put my money.