I would fix it myself or ignore the "problem." It is not worth the effort to make a claim. The reason people have the UPS store pack things is to be protected--UPS cannot deny a claim for shipping damage, something these carriers do no matter how well one boxes the item being shipped.
Could you use a little advice on recently delivered speakers..
Purchased a pair of standmount speakers, pre-owned, on eBay from a guy with 100% feedback (as I have as well). I asked him to please pack carefully, use lots of Styrofoam and/or double box due to carriers being rough. He told me in the past he has UPS do the packing, he had no problem for previous amps he sold and if there is an issue UPS would be responsible. Speakers came. Packing was lousy, literally just a couple winds of thick bubble paper around each one, one speaker was face up with connections plugs facing bottom of box, no styrofoam peanuts nor cardboard nor anything else taking up space in the shipping box. Plugged them in, they seem to sound fine, however I noticed on one of the speakers (the one with plugs facing the bottom of box) the black connection wiggles a little bit, seem a touch loose, I’m guessing likely from contact with being bounced around. If I wiggle it a touch I get a static, but once I let go it sounds fine. The price was good due to being used and no grills, so far the speakers are sounding really good, and I’m please with my purchase, but I’m concerned if this is something serious or a future problem or something I can remedy without fuss. Your opinion on how to handle this issue? https://photos.google.com/photo/AF1QipPGEYHT7sIiLOR6Fjnn9ExuoOT_ITLfJvBWjPUt https://photos.google.com/photo/AF1QipMv5ytW0bvbUElXsconDMI2dmRw74xhdDt-I7xJ
- ...
- 47 posts total
Whether you go through UPS, or do it yourself, or both, it needs to be fixed. I cannot get your links to open but for sure you need to get eyes on so that you know how to fix the connection. Could be a loose ring connector, a loose solder joint, broken binding post, or something else. None of it is rocket science but it can be tedious to get inside and take a look depending on how the posts are mounted. If you cannot remove the binding posts or post cup from the back (glued on?) then you can try going in from the front by removing a driver, as posted by @corelli . If possible, you could try callIng the manufacturer for advice. |
- 47 posts total