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Pairing streamer

My Innous Pulsemini will not connect with my tablet that I use to control it.  The tablet, and my phone, cannot find the device.  Thought I'd ask here before going through Innous customer service to see if anyone has had this issue and knew of an easy resolution. I've rebooted from A-Z hoping that was the issue.  Any recommendations?

Thanks

davegolf2424
mikhailark
398 posts
 

@davegolf2424 - their Web site does not mention any Bluetooth or WiFi. Unit appears to be wired network (Ethernet) or USB only.

davegolf2424's avatar
davegolf2424 OP
45 posts
 

It is connected via Ethernet cable.  I'll give logging onto the router a try when I get home.  Thanks

davegolf2424's avatar
davegolf2424 OP
45 posts
 

mikhailark

The streamer is controlled via bluetooth connection to a tablet.  A phone can be used as well.  Upon further review, I don't think the router is going to be the culprit here.  

gkelly's avatar
gkelly
984 posts
 

Remembering that same scenario happening to me. My Problem was I was on a different Wi-Fi on the tablet. Drove me crazy, was calling everybody I could think of. Hopefully, that is your solution. 

mikhailark
398 posts
 

@davegolf2424 - What it the device model link? I am looking at https://innuos.com/pulse-mini/

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