@audioman58 It's a module. It looks similar to a computer RAM. This is a product I can only get from this company (or distributors).
@decooney I am unaware of any current distributor but I will start the search right away. Thanks.
I am sad
I am very sad. Feels like I’m stuck between a rock and a hard place.
My amplifier is malfunctioning. It happens. Just fix it and move on what’s the big deal? Well I’m trying. I need the company of the amp to send me the invoice so I can buy the part and start the fixing. But they don’t reply to my e-mails. It’s been 3 weeks since the last communication. The amp has been broken for 2 months. I just need them to let me pay for the part. I don’t understand what’s so difficult. I’m sad.
I’m unfortunately married to the sound of this amp. For example a person married to the Mcintosh sound or the Pass labs sound. My speakers (Summit X) are amplifier picky. They love this amp. I check my email 20x a day hoping to see the invoice. I also check the junks. They had already said the part is available for $300. I’m not even sad anymore. I am depressed.
- ...
- 164 posts total
@sns As stated in the post, they said they had the part available and it costs $300. It looks like a RAM. Plugs in like one too. I’ve opened the amplifier and switched the modules (there are 2) for the 1% chance that it might somehow fixed the issue. It didn’t. In case you’re wondering if they had the part and it costs $300 then what’s the issue? I’m asking the same question. Haven’t heard from them in 3 weeks despite numerous emails. I’m desperately waiting for the invoice so I can pay. Actually just send me the module. I can pay whenever, or not pay, that’s good too. I also own their flagship DAC. I worship this company like a cult. I sing praise in their names wherever I go but this one experience has soured me. |
- 164 posts total