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PSVANE - Let’s Talk All Things about Vacuum Tubes

Hello everyone, I'm Melody from PSVANE. I'm delighted to be here and chat with you all again. As a company specializing in audio components, we've typically spent most of our time working directly with the brands that use our products. It's been a rare pleasure to have such close, direct interactions with you, our community. In previous exchanges, I found the conversations to be both enjoyable and insightful, and I’ve learned a lot from you all. Thank you for your continued interest and support.


The purpose of this post isn't to sell anything, but rather to create a space where we can have an open and relaxed conversation about anything related to vacuum tubes. The discussion isn't limited to just PSVANE products—whether you have questions about technology, specific products, sound quality, or anything else related to vacuum tubes, feel free to leave a comment below. Our engineers and I are here to chat with you and provide answers.


Looking forward to our discussion!

psvane
cey's avatar
cey
345 posts
 

thank you my friend @alightronics.

i have aother question about this:

@emergingsoul If you are currently in the United States, I would highly recommend trying our HORIZON series products through Amazon. Should you not be satisfied, you can easily return them via Amazon. Our decision to sell these products on Amazon reflects the confidence we have in our new offerings.

i went to amazon to buy new horizon tubes and read customer complaints that you send them microphonic unusable tubes.

why are you sending new customer horizon tubes too microphonic to use?

you must destroy and discard the defects not send them to customers who pay top dollar to amazon for your tubes.

please tell me when you are no longer sending out defective, unusable tubes

a very big question:
is psvana manufacturing tubes to be sold and branded by apos ray?

some of their tubes appear to be identical to yours

thank you

thecarpathian's avatar
thecarpathian
6,103 posts
 

Geez, sounds like they should call themselves POSVANE...

curiousjim's avatar
curiousjim
5,954 posts
 

@alightronics

It sure did not help me at all.  As the “OFFICIAL“ representative of PSVAVE and knowing that there was a problem with a bad batch of your product, it is well within your power to do the right thing.

However, as the official representative of Psvane, our uniform warranty policy is that all products come with a 12-month free warranty.

ditusa's avatar
ditusa
2,396 posts
 

''BOT''

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