Warranty repair wait times - serious industry problem??


I'm looking at buying a used amplifier that needs some work, and lucky it's still under warranty. In researching places to get work done it's horrifying to learn that it could take two or three months after speaking to a few places.

Is this a widespread problem in the audio gear repair world? That's really bad.

emergingsoul

Multiple service dealers, in Connecticut and New Jersey and they say to stay away from Manhattan.

The manufacturers are saying not to bring it back to their location but only go through service centers.

Suddenly hi-fi is very unpleasant because the manpower necessary to do this technical work has suffered and it's not getting better.

If this is such a crisis ("horrifying") for you why buy an amp that you already know needs work?

Basically it's unfortunate because I would like to buy an amplifier and now I learned because of the declining workforce to service audio gear it presents another problem.

Why would anybody buy used gear when servicing is needed and in many cases it's probably a good idea.

I think manufacturers have some serious issues finding Labor and having the willingness to pay appropriately to service their products. And this is after charging more money for their products and then they don't wanna pay for obligated warranty service work.

Warranty repair centers probably don't make much money off of warranty work as they prefer straight repair work. low priority work for them. I think manufactures are going to have a serious problems in the future if they don't care of their customers.

Everybody suffers because the guys in the back office want to boost the profit margin in the short term without regard for longer-term consequences.