Used PS Audio Items

Pre-Covid I bought one of their power conditioners and it degraded the sound quality to me. I called them and PS Audio customer service handled it perfectly and even sent me a return label. I haven’t bought anything since, but do eyeball the BHK’s from time to time and would feel comfortable buying from them again.

PS audio and TMR are in the same town. I have always assume they have a working relationship. If not a closer connection.

ps audio has had a long standing policy of taking in used gear at good values when customers buy new ps audio gear (sold at high retail margins of course, so it benefits them to do this) ... as such they need a respectable well run outlet to then remarket the large number of pieces of taken-in-on-trade used gear -- this is where tmr comes in, they serve this critical function for ps audio...

tmr has a very good company ethos, as does ps audio... they are responsive, you deal with real people, they try to please you, within bounds of reasonableness -- their closeness can be felt in a shared ’dna’ and style, if you will, very positive and similar

i have had (and currently own) several substantual pieces of ps audio gear, have not had any issues... in the one case i asked for some support and some small items, they were very responsive and generous

High end audio is the only business where the customer thinks the company should repair the item no matter how old.  If you got multiple years out of something it's a done deal.