Oppo 980H Bug


Has anyone else noticed that the first second of a cd track is cut off on the Oppo 980H? I thought maybe it was just mine, but I emailed customer service and this was the response:

"No, this error can't be fixed. The first half note is always truncated in our hardware designs. We have not yet isolated these errors."

I am surprised I did not read about this in any of the reviews. I am thinking about sending mine back. Does this bug only exist in the 980H or is it in the other Oppo players as well? Sometimes it is not noticeable on tracks that start softly, but where the music kicks in right away, it produces a jarring effect.
dlclevo
I have had my 980H for about 5 months or so and I haven't had that problem. I listen to lot's of audiophile recordings and this doesn't happen thus far. I have a friend that has one too and he doesn't have that problem. But... we are both using the digital outputs and going through Scott Nixon Tube DAC's. I don't know if this will change the outcome or not. I will test the system and if I find something different I will report it here. Thanks for the heads up.
I'm using my 980H through a Bel Canto DAC2 and don't notice a problem. I tried it through the Oppo's dac and it seems fine to me.
I have a 981 and it does not do that. As a work-around, you could copy the CD and add a 2 second silence at the beginning of track 1...

-RW-
I did some testing and found that the problem only occurs when using the analog outputs. I suppose a lot of people use external DACs and therefore don't notice, but I intended to use this in a system without one.