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I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

ozzy
ozzy's avatar
ozzy OP
7,818 posts
 

Thanks. I agree with you.

But it looks like my service/repair is now in the bottom group since I won't pay the ransom..

ozzy

classdstreamer's avatar
classdstreamer
179 posts
 

I'm the customer who asks if I can pay extra to jump the line. I don't continue to use services who won't let me jump the line. Many business problems can be solved with money. 

ozzy's avatar
ozzy OP
7,818 posts
 

They finally returned a message. "Too late now for paying to move up the line".

They also said they have some equipment that they are working on that has been there over a year! I think my repair is just behind hunter’s laptop. LOL!

sigh...

ozzy

koestner
740 posts
 

Do you think Hunter is still waiting to get it back? Ozzy, it might be time to consider another recording device, then sell one or the other.

ozzy's avatar
ozzy OP
7,818 posts
 

I wish I could! Thus far there are currently no HR 24/192 hz. stand-alone digital recorders that are not tied to a computer that I can find. Streaming must have killed the need.

If you know of one, please share.

ozzy

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