2. misc-audio
  3. 181330-41

I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

128x128ozzy
wturkey's avatar
wturkey
734 posts
 

“And believe me when I say they are very independent!”


Well put. LOL 

mammothguy54's avatar
mammothguy54
935 posts
 

It doesn't seem that you have too many options, or maybe no other option.  I certainly would never do business with Tascam again.  And I would tell all of my friends the same.  I am sorry for your troubles and wish you the best in having them resolved.

 

yoyoyaya's avatar
yoyoyaya
628 posts
 

@OP It it's anything, it's extortion. Bribery is you volunteering to pay someone to do something for you. Extortion is someone looking for a payment from you to get them to do something on your behalf.

asvjerry's avatar
asvjerry
4,349 posts
 

How much time is left on the warranty?

curiousjim's avatar
curiousjim
4,228 posts
 

So sorry to hear @ozzy 

The parts situation is pretty much caught up, but I don’t care if it’s the burger joint on the corner or the repair places, nobody is fully staffed anymore! My wife works for a hospital and they were short staffed before Covid and now it’s even worse.

But having to pay a bribe really is BS!!

 

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