Sony HAP-Z1ES file transfer BROKEN!!!


Hello all:

I just has an enlightening/depressing discussion with a senior level Sony ES Tech.  I had not used my HAP-Z1ES recently (or more correctly I had not uploaded any music to the unit for several months).  I have done some listening, tho.

Last evening I tried to transfer some FLAC files, and the HAP did not even appear as a network device on either my Mac Pro, or Windows 10 PC.   I futzed around with it for several hours with no success.  Then I did a Google search, and found that others had gotten it to work AFTER going into the HAP hidden SMB setup screen, and selecting SMB 1.0 as the protocol.

I finally got it to work on the Windows side, but then noticed the transfer speed was half of what it used to be- and that previous speed was glacially slow. They will have to come up with a new word to describe how slow it is now.

Sony tech told me that Apple, in their infinite wisdom, rendered the SMB protocol inoperative in High Sierra onward, due to "security concerns"  Sony Japan asked Apple to come up with a workaround to allow their HAP customers to be able to continue to use their players, but was told "Not only NO, but Hell, NO. We're not the slightest bit interested"  Thanks SO much, Apple!!!!

Windows users have also been affected because Microsoft recently downgraded to SMB protocol from Ver.2 back to ver.1.  Hence, the transfer speed was cut exactly in half, and that's precisely what I observed.

The Tech told me that to continue to use a Mac to work with my HAP-Z1ES, I'd have to find an older MAC that was running an earlier version of OS-X where the SMB was not hobbled.

I'm thinking about getting a laptop and installing LINUX to see if the file transfer to the HAP would speed up- since Sony natively uses the Linux EXT4 filesystem.

Has anyone else done this?

And thanks again, Apple and Microsoft!!!

P.S.  Sony has not put any of this information on their HAP-Z1ES website- tech said their legal beagles won't let them- so the customers have to do the digging to get to the truth of what is transpiring.

 

kind regards,

Greg Davis

dumpster

I have no idea what you mean, what is Ubuntu?  The Sony HAP is. Linux based system.  

He is talking about directly accessing the internal storage of the HAP with the operating systems own capabilities, instead of using a dedicated software. In the past I was able to use this to keep my HAP in sync with my local storage of FLAC files. My system was down for some years and I now tried to re-setup. But the CIFS mount does not work at the moment. Also, when I did it in the year 2017 maybe, I did not use "vers=3.0" as option. EDIT: After updating my system (over the network) I now am able to access it.

I have been using the cut and pate process with my win 10 laptop. 

I execute the HAP and then do an "explore HAP" and navigate to where I want to paste the folder of the new rips.

I do this on the wifi network but could connect an ethernet cable too.  

So far no issues in slowdown.  

The task itself is simple - we are basically copying files from one hard drive to another and it works well for me- and I export uncompressed FLAC files ! 

I just tried a copy and it is very slow.  over an hour for 436 MB.  however i did not reset router and modem which usually helps.  

i will have to try it again later.  

Update to above posts-

Reset modem and router and now file transfers are running as fast as ever. Win 10 laptop on WiFi network.  

Once again- 

Launch the HAP app. 

Find the HAP icon in the system tray, right click and execute "Explore HAP"

Navigate to your music folder.

Open your local copy of your music file folder- 

Find the new music folder.  

Copy the local folder, paste into the HAP folder.