The Cable Co

John’s a character - he’s a good guy, calls it how he sees it. 

I’ve had good and bad experiences and have given them thousands of dollars. The guy who normally takes care of me E**** has been mostly good, not always. A few times I’ve spoken to others with less luck. The worst time was about 7 years ago when I wanted to explore cables for a new piece of equipment and brought up a few good ones after careful research. This guy basically called me a fool and why would I ruin the sound of my stereo. I hung up on him. I’ve bought cables since then from other places and am undecided if I’ll ever go back.

I have been dealing with Steve through the years. So-so..

ozzy

I have been doing business with them since 1991 …..and in those years I have spent a lot of money with them and they always given me great service, a competitive price as well as solid advice. However, I personally have seen a decline in all of those former attributes. I notice4d this over the past few years as they did not seem to have the selection of cable that I was looking for, it was tough to sometimes even get a call back and they seemed to really push Synergistic cables to the point that I got annoyed. There was also a time that all you had to do was give them your credit card on a loaner and they sent you the cable. Now I think they retain 10% to '' use '' their cable which would go against the purchase but held if you did not buy it. Well, after a couple of power cord loaners that were expensive, I had a substantial credit with The Cable Company that I really had no use for as I bought what I really wanted from another dealer and was for the lack of better words ; ' stuck ' with a credit with them that I did not use for a long time. I eventually have cut ties with them after 30+ years as I never seemed to get the service , price or selection that I needed from them and I used my credit for some tweak that I never used. Too bad because at one time they were a power house and a great resource for all of us. I do not use them anymore and I do believe that they have been sold to another business entity.

     I've auditioned/purchased both new and used Synergistic, Kimber, Wireworld, Analysis Plus and Audioquest components, from The Cable Company, without a hitch or disappointment, for over 25 years*.

      As long as I’ve used their Lending Library*, for interconnect, power and speaker cable auditions; their policy has been a 10% rental fee, plus shipping.

     The stipulations have always been quite plainly outlined on the site, regarding that fee and subsequent purchases and/or returns, (no surprises).

     It’s just my own perspective, but: that seems quite reasonable, given the alternative of purchasing all those items, then having to sell the rejects at a much greater loss.