Roon drops signal
I have been using Roon via a SGC optic transporter and Bricasti M5 streamer feeding a Rockna Wavelight DAC. Periodically at the completion of an album the signal is dropped and I have to stop and restart the DAC to continue the music. I reached out to SGC and was told it was likely a networking issue related to Roon. The really interesting thing is it seems to be specific to certain albums ( ie always occurs at the end of a given album ). Has anyone encountered a similar drop off? And more importantly has anyone figured out how to fix this?
Hi Spencer, Yes its all streamed files from Tidal. I do have the latest updates on Roon and the sonic transporter; but no on my remote/tablet. I think I will try the tablet update first, as that seems the least painful one to update. Thanks for the advice. I must admit, I have become quite the technophobe and really like the plug and play world. I will let you know how it goes. Thanks for the tips. Mike |
@mpomerantz I never use Tidal, but am tempted to try Qobuz, especially with 3mo free trials available. Perhaps you could try Qobuz and see if you get the same symptom. That might be useful info to include either way in a Roon Support post if you end up doing that. Cheers, Spencer |
One thing about Roon - if you Roon server has been up and running for weeks or months, it might not be a terrible idea to reboot it. Any time I’ve had dropouts (rare), that has solved the issue.
I run a Roon Nucleus, wired directly to my DAC which has an inbuilt endpoint.
Also, if you’re running WiFi, it might not hurt to run software which can look at local channel usage by your neighbors. When I was running the modem/router supplied by my ISP, I would regularly get drop-outs because my neighbor’s hardware was "louder" from a signal strength standpoint. I bought an ASUS WiFi router and no longer have an issue in this regard. |
With Roon and Tidal both frequently doing software updates, one, the other or interaction between them could be just likely the cause as the change from Nucleus to SGC. Like I suggested earlier, I would try to isolate the issue via a Qobuz trial to potentially eliminate Tidal as the issue. Then open a Roon support post if Tidal and Qobuz both have the same symptom. Cheers, |
