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SME service is terrible. Can’t buy any accessories from local dealers here in USA

Talk about a pain in the … I’m trying to get a basic setup tool for my 309 arm a HTA key to adjust the horizontal tracking. I found out SME doesn’t allow dealers to sell any accessories or parts for their turntables and arms. WTF! This means if you need a common replacement part like belt your looking at 2 weeks for the part to arrive.
Not only that but shipping from the UK isn’t cheap. Who ever at SME made this bone headed decision at SME needs to fired or better yet, something worse!
hiendmmoe
lewm
12,433 posts
 
Vintage British cars use anything but metric fasteners. Typically “Whitworth”, which is their own system of measurement for nuts and bolts. I guess it depends upon how you define “vintage“.
while the UK was a member of the EU, they likely went metric.
danmar123's avatar
danmar123
412 posts
 
@ rdk777- good looking out, but he's only wants the torx wrench.
best-groove's avatar
best-groove
831 posts
 
PMI parts are as expensive as manuals.
This is the key you need if you want to buy the original.

https://www.ebay.co.uk/itm/203565369427?hash=item2f65710853:g:0fIAAOSwoERhHCok
mijostyn's avatar
mijostyn
8,156 posts
 
British

All these tools are readily available. The British assume you know that.
revdeg
32 posts
 
Bought a SME20/2 with mkIV arm from a dealer in Seattle last year. They tracked down all parts and even 3D printed one piece. Can’t say enough abought the benefit from dealing with a reputable dealer. 
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