Best and Worst customer service?

Best: Mark/Nick @ Rogue Audio,  Klaus @ Odyssey
Worst: Ty @ Tyler Acoustics (used to be good but something changed. Stated he will take my current linbrook sig for trade in, I was middle of a move so told him I'll let him know when I'm ready, then comes time to trade-in, says sorry I can't do it anymore as he wants to scale down. Way to stiff a customer that even bought his parents a set of his speakers b/c I liked them so much. 

Shout out to Chris Johnson at Parts Connexion......  Chris always goes out of his way to help.

Except, when he owned Sonic Frontiers, he screwed me big time.

ozzy

Prior to buying my 1 owner Esoteric C 03 preamp a mint Ayre KX-1 e just appeared  on Audiomart, I wanted to verify if it was an Evolution from the factory. I called Ayre and to my surprise they were very courteous and Informative, I gave the serial # he took the time on hold to confirm it was a factory Evolution model. I had a question about the volume control repair and he was very honest and said we dont gouge are customers like other brands. I mentioned ARC he chuckled and said nothing!