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BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman
melvinjames
416 posts
 
My experience is that bluesound only works reliably if you have very good wifi or if it’s hardwired to the internet. The wifi reception is terrible. I would try that just to see if that fixes it. Of course many of us don’t have the option of using Ethernet where the stereo is. Pretty frustrating to purchase a streamer with iffy wifi reception. Even my Apple TV in a very small box has better reception.

This. I've had a Node 2 since it was released and when I moved to a mesh router all connection issues vanished, as did wired vs. wifi sound quality -- no difference to my ears.
dave_b's avatar
dave_b
3,159 posts
 
Bluesound is a great product.  I use a vault and 2 Nodes.  My Vault is wired near my main system...running an Ethernet connection is simple and preferable.  I use external DAC’s on my amplifier’s...Krell Vangaurd Digital or my McIntosh MA8900 DAC.  No issues for 2 years now!
rhljazz
1,257 posts
 
I have a Vault 2, a Node 2i, and a Pulse Flex 2i.  I use an iPad for control.  I have no problems in two different residences.  All but the Vault are set up wireless.  I run the updates when notified.  I have no complaints with the BluOS app.
dadork
635 posts
 
I bought one new about a week ago and using Tidal currently as my music service. There isn't a lot of help as far as set up for it in the box it comes in. While there's info on how to hook up a few of these $$ beauties together there isn't any as far as how to use multiple devices to control it; for instance I have Bluos on laptop and phone. This caused me to have some drop outs in the middle of a song, buffering. I discovered to that if you have to have settings across all devices same as far as whether going through wi-fi, ethernet or by Bluetooth. If for some reason phone was set to use Bluetooth and you were ethernet on your laptop they sometimes compete with each other for Nodes attention. Anyway, because I'm a semi-geezer and barely keeping up that's how I'm going to explain it. Once I had the bugs worked out I'm very satisfied. Plan on looking into QuBoz. You have to wade through a lot online to get the answers you need but they're there thankfully! Good luck.
dave_b's avatar
dave_b
3,159 posts
 
You need a good router with proper coverage and you need to keep the software updated on your players and phones.
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