Schiit not shipping

Is Schiit Audio a Chinese company? I received an email from the order dept on 12/23 which stated

Hello,

We are currently in China celebrating the Holidays with our families . If you need assistance please e-mail [email protected].

      Thank You

   Schiit Audio

😟

Anyone else getting this message with a cancelled order with a valid credit card from them?

Several key pieces of information in your order did not match and met the profile of potentially fraudulent activity. Since the order did not pass inspection, it was canceled and all funds were returned to the purchasing credit card. We cannot be too specific as what indicators we use to identify credit card fraud. As a direct sales business with high value merchandise we receive a good amount of attempted fraudulent activity. We carefully review each order before processing a transaction. Your best way to ensure trouble-free ordering and shipping with us in the future is to order using a Paypal verified account.

Just a note about Schiit service...I had an issue with an Aegir that turned itself off too easily, and they sent me another one immediately with excellent communication and no baloney...no return shipping fee for the rejected amp, no fees for the new one. Sadly I did return the second one as it's sound wasn't what I prefer, but that's just me. Great company though.

I just ordered a Schiit Mani phono preamp this past Monday. Got confirmation that it was shipped out Tues. and It should be at my doorstep This Saturday. If all goes the way Schiit says it will, I have no complaints.