BUY Bryston!!!!!

My BCD-3 had a display failure a few months ago (roughly one year old). It ended up in Canada via Vermont for repairs. The diagnosis was a bad solder joint easily repairable. Instead of a repair, I inquired about swapping out the original green display for the optional blue. The response was: no problem! My CD player was gone for about a week and even with the unneeded different display, my cost was nothing except for shipping to Vermont.I have three components in my system that I'll never part with: Bryston 4B Cubed amp, Bryston BCD-3 CD player, and Herron VTPH-2A phono stage. All are stellar performers that I have full confidence in.

I'm a happy owner of a 4B ST since the late 90's. Only serviced the amp once when the speaker terminals had loosened. Communication with Vermont service was exemplary. Real people who respond promptly. Had the amp back in about ten days. They also cleaned up the amp and sent it back in a new box. You can't beat their 20-year warranty. Since then, trouble-free. The sound is very clean, neutral, non-fatiguing, and transparent. It will reveal the best (or worst) of your other electronics.

A shout out too to PS Audio, another company with great customer service. My PCA-2 Pre-amp has been trouble free for 13 years of ownership. Recently the remote went loopy. Been working with their service department on solving this. Haven't solved the problem yet but they've been extremely responsive and attentive, and we're continuing to troubleshoot; been even sending me replacement remotes free of charge.

Add Modwright to the list. Dan usually gets on the phone himself when he is in the office and recently he serviced a SWL 9.0SE preamp that I bought used and was years out of warranty and he repaired it at cost.

Good for Bryston, - I've had similar experiences with VPI, Ayre, and Vandersteen.

+1 on Bryston.  In my experience absolutely top notch service and interactions - always.

LarryRS