@b_limo I had the issues with the KEF LS50 actives just 3 months in (had bought them in March 2017). The first issue was no sound coming from the left speaker. The second problem was a ticking sound from the left tweeter and the last two replacements were because the speakers used to shut-down at higher volumes and would need a restart.
For each of these problems I was given a new replacement unit by the dealer but eventually I told them to just give me a refund. BTW I had also purchased 2 additional years of a dealer warranty but was really fed up of not having a system to listen to so often.
I did met with some regional KEF staff who the dealer had put me onto and they just told me they couldn’t figure out why this was happening and they hadn’t been experiencing such issues elsewhere.
They did did mention that it could be because of a power supply issue but the dealer did visit my house to check and said that was not a problem and also I haven’t had issues with any other elcectronic devices at my place.
Anyways, I hope you have better luck with your unit and maybe worthwhile to consider adding to your warranty if that’s possible.
For each of these problems I was given a new replacement unit by the dealer but eventually I told them to just give me a refund. BTW I had also purchased 2 additional years of a dealer warranty but was really fed up of not having a system to listen to so often.
I did met with some regional KEF staff who the dealer had put me onto and they just told me they couldn’t figure out why this was happening and they hadn’t been experiencing such issues elsewhere.
They did did mention that it could be because of a power supply issue but the dealer did visit my house to check and said that was not a problem and also I haven’t had issues with any other elcectronic devices at my place.
Anyways, I hope you have better luck with your unit and maybe worthwhile to consider adding to your warranty if that’s possible.