For retailers trying to defend Mr. Deal. I disagree on two grounds.
1. It's crystal clear to anyone with functioning eyes that there's a significant difference between speaker A & B. As the purchaser stated, the cabinets are not the same color or quality of finish. These were demo models, previously opened by the retailer. It's hard to fathom Mr. Deal or other staff member didn't see the disparity in these two speakers. It's the responsibility of the retailer to send such flawed merchandise back to the manufacturer upon detection, before trying to pawn them off to a customer.
2. Why ship a speaker with a dead Tweeter? The speakers were already out on the floor, so it would take all of 10-15 minutes to plug them into a running sound system to ensure they functioned correctly.
This is a simple case of a snake oil salesman trying to pass along a flawed pair of speakers. I would have nailed this guy to the wall.
1. It's crystal clear to anyone with functioning eyes that there's a significant difference between speaker A & B. As the purchaser stated, the cabinets are not the same color or quality of finish. These were demo models, previously opened by the retailer. It's hard to fathom Mr. Deal or other staff member didn't see the disparity in these two speakers. It's the responsibility of the retailer to send such flawed merchandise back to the manufacturer upon detection, before trying to pawn them off to a customer.
2. Why ship a speaker with a dead Tweeter? The speakers were already out on the floor, so it would take all of 10-15 minutes to plug them into a running sound system to ensure they functioned correctly.
This is a simple case of a snake oil salesman trying to pass along a flawed pair of speakers. I would have nailed this guy to the wall.