I've had enough problems over the last 30 years to make me think that the there is some basis to the title of this thread. I won't get into naming names, and I have had some great service experiences too. However, overall, I'd rather not need the service in the first place.
Are High End Audio Products Unreliable?
I don't know if it's just my bad luck but since I've gotten back into high end audio in the past year I have purchased several components that have developed problems that I have never experienced while owning mass produced Japanese components of the 70's and 80's.
First was my Well Tempered turntable. Granted , it was old, but the design is so simple that it should be pretty bomb proof. That one got a lot better once I got everything dialed in, but what a pain in the butt just to get it there.
Second was my Lehmann Black Cube phono preamp, which developed a bad channel. Then it was the Parasound JC-3 phono preamp that was bad out of the box, but was replaced with a new one (no issues since). Next, my Cambridge Azur 840C CD player developed issues loading CDs (no other issues but this is annoying). Then I bought a Furutech GT-40 DAC that had noise when playing computer files through the USB (replaced with a new unit which works great). Next, I bought a CARY SLI-80 amp that was physically damaged out of the box but worked fine at first, but after a couple of weeks developed an issue with the remote relay and required me to send it back for repair. I got a new unit from Upscale that is working great.
I'm not a total hamfist who is hard on equipment, I swear. I'm super careful with my stuff, I run everything through power conditioners, and know how to set up equipment. I must be unlucky. Or have others had similar experiences as mine?
First was my Well Tempered turntable. Granted , it was old, but the design is so simple that it should be pretty bomb proof. That one got a lot better once I got everything dialed in, but what a pain in the butt just to get it there.
Second was my Lehmann Black Cube phono preamp, which developed a bad channel. Then it was the Parasound JC-3 phono preamp that was bad out of the box, but was replaced with a new one (no issues since). Next, my Cambridge Azur 840C CD player developed issues loading CDs (no other issues but this is annoying). Then I bought a Furutech GT-40 DAC that had noise when playing computer files through the USB (replaced with a new unit which works great). Next, I bought a CARY SLI-80 amp that was physically damaged out of the box but worked fine at first, but after a couple of weeks developed an issue with the remote relay and required me to send it back for repair. I got a new unit from Upscale that is working great.
I'm not a total hamfist who is hard on equipment, I swear. I'm super careful with my stuff, I run everything through power conditioners, and know how to set up equipment. I must be unlucky. Or have others had similar experiences as mine?
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- 62 posts total
- 62 posts total