Warranties - Best & Worst - New & Used


I've noticed a few random threads on this topic, but thought I'd see if it stirs any interest.

Esp here on Audiogon, with used equip, which manufacturers have the best and worst warranties.. trasferrability, helpful customer service, no need ever for service (the best!)

eg
Bryston 20 yr *Transferrable* and friendly
Theta - original owner only
Jolita - grouchy? and non-transferrable

any other experiences of thoughts?

even if warranty is not transferable, who has great service anyway?

PS maybe lets not get into an argument about how evil this or that policy is.. I'm just askin' - stick to facts maybe
lester_ears

Showing 1 response by leftistelf

Thor Audio clearly has the best warranty in the industry: initial purchaser gets a lifetime warranty and the second buyer can pay a few hundred dollars to get a 5 year warranty to him (this fee includes a complete inspection by Thor Audio, complete retubing, and one way shipping).

The only way they could make this warranty program better is to simply provide an unconditional lifetime warranty, which they wont because it would support the not-for-profit used market.