he is getting older now, maybe slowing down a touch, like many of the stalwarts who established hi end hifi from the 70’s
it has been a couple years, prior to covid, since i have reached out to kevin hayes for help or advice on his gear, but when i have over the years, i was always able to reach him personally by phone, and he was always gracious and most generous with his time and thoughtfulness
there is a pandemic going on worldwide, lots of small businesses are really struggling, with loss of employees, low sales etc etc... i would hope the op would understand this and have patience before blowing his/her lid over what is by all measures a very high class ’problem’ 😉