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UPS Tracking Question

I just purchased a new CDP. The seller gave me a tracking # and said it was shipped on Monday. I went into the UPS system today and the have an "electronic billing which does not indicate that the unit was picked up or dropped off" and there is no information as to its present location (if not still at the senders). Is this normal? Or should I do something?
newbee

Showing 1 response by bdgregory

bdgregory
1,708 posts
 
I've had something like this occur twice - once with UPS, and the item had been sent to the wrong place, dropped, and largely destroyed by the time it got to me. Once with FEDEX, and the item was lost in their dist facility - where it sat for 3 days.

You should call them and ask them what's going on.
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