Tact is very helpful when you call them. They always answer the phone during business hours, and are very patient in explaining things. You can also ask them by email. I learned the 2.0 software by trial and error, but now have the 2.2x. The software for the 2.2X has a much steeper learning curve than the 2.0., and I've had to speak to them several times. Make sure that, if you bought the 2.0 used, you have the most up-to-date software.
Tact 2.0 Software help
I finally bought (Audiogon) a Tact 2.0 RCS. Seems to work quite nicely and I think I've got the software package largely figured out but not completely. I'm looking for someone who has "mastered" the software and would be willing to share their e-mail address so we can correspond. I have a few pointed questions. More than can be taken care of here.