I was just considering doing the updates, I haven't yet. Let us know what EMM Labs says when you contact them about this!
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Here's the followup: I sent the DAC2 back to EMM, and they were able to do the update. Maybe a problem with my PC, or I didn't do the update correctly. In any case, the unit now works flawlessly. Thanks to EMM for superb customer service.
BTW, anyone into high end digital needs to hear the latest EMM offerings. Incredible sound.