Reasonable not to be offered a trial on a cart?


Hi everyone. This query is in respect of a cart but applies to any audio component really.
In this day and age it's getting harder to maintain a relationship with a single dealer. I realise this means that approaching a distributor/dealer for the first time means they have no way of knowing whether I'm a timewaster. Often I'll pick up on the buzz of a favoured component, seek it out, and if poss secure a home demo. There's only been a handful of items I've not gone on to purchase.
I have my eye (ear?) on a particular high end cart (I won't reveal it's identity for the time being). However the UK dealer, while happy to audition it in his system, will not consider making it available for home demo, claiming this would be expensive and impractical (understandable considering he is 200 miles from me).
But this I find perplexing-he claims even if it is run in, it won't sound good ie components NEVER sound good listened for the first time in an installation.
Now, I do understand a one off listen of a new component in an alien system may be disorientating, and the cart could hardly be left with me, but surely in the Golden Age of audio, home demos were used as the last stage in clinching a deal to buy the component.
Or am I incorrect, maybe carts never were available for demo.
Any thoughts on the dealer's reticence, and his assertion that all components are likely not to sound of their best when first installed in a system.
spiritofmusic

Showing 4 responses by daveyf

Wanted to update this older thread. I think in todays market the idea of a home audition and a cartridge in particular has probably changed. I was lucky enough to have my dealer allow a home audition on my deck prior to committing to a purchase. Essentially, this confidence in me as a customer sealed the deal for me. The deal was that i could listen to the cartridge at home for a week before committing. This allowed me to allay any possible concerns I had with the purchase. While I understand that this is a very tough deal for most dealers, and maybe impossible right now, perhaps it is a thing that we will in fact see more of in the future...here's hoping! 
In my case, buying from a brick and mortar dealer proved to be a very good idea. After just a few weeks, I noticed that my cantilever was not straight and that the cartridge had a distinct ability to favor one channel!
So, the dealer took the cartridge back, sent it to the rep, who sent it to Japan and had it repaired under warranty. Took some time, but no issues whatsoever for me. 
OTOH, looking at some of the cartridge pricing differences between the US and other countries, makes it clear why folks here want to skip the US dealer/rep. In some instances ( not mine) the cartridge could be acquired overseas for half or less of the price! The question is...how much is the headache and hassle worth it IF something comes about like in my experience. Might be a rare occurrence, but I can vouch that it is does happen! 
@blueranger  That makes some sense, BUT it also applies to number of other pieces of gear that are lent out for audition! As cartridge price increases, is it reasonable to expect the consumer to simply rely on someone else's opinion and to just plunk down tens of thousand of dollars just based on that???