Need help with Proceed AVP setup


hi, I just picked up a Proceed AVP used. Everything seems to work fine, but I can't get the On Screen display to show up. Before I punt, I was hoping someone could advise me on a couple questions:

1) Is there anyway to reset all operating settings to Factory Defaults? I've not been able to find a reset procedure in the manual.

2) Is it possible to do a total reboot of the software? ie where the system does a complete reload/

I was able to do this on my Lexicon and it usually solved minor issues like this.

thanks in advance.
bdgregory

Showing 2 responses by dlcockrum

Bdgregory,

Your timing is impeccable. I recently dug my AVP out of the closet for my son-in-law. In the course of setting it up, I asked Proceed (Harman International these days) for the reset instructions:

Overview
The following procedure resets Factory Defaults in the Technical Menu of the Proceed AVP and PAV/PDSD. Resetting Factory Defaults clears the programmed flash memory. This procedure may correct a variety of audio or operational conditions caused by an external source such as a voltage
surge or other anomaly. Resetting Factory Defaults may be used prior to requesting repair service, possibly avoiding the need for repair.

NOTICE!!! This procedure will reset all user settings to the original factory defaults. Be sure to use the section in the rear of the owner’s manual to document all menu settings before resetting the unit. In addition, DO NOT select any menu item except “Factory Defaults” in the Technical Menu.

Procedure
1. With the unit powered up and out of “Standby” mode, press the MENU button on the remote or press and hold the front panel RECALL button for 3 seconds. This will display the MAIN MENU.

DO NOT SELECT ANY OF THE 4 MENU OPTIONS; INSTEAD DO THE FOLLOWING:

2. Press the front panel SUB button followed by (within 2 seconds) the front panel MASTER button. The Technical Menu will now be displayed. If not, press menu on the remote or recall on the front panel display to back out of the MAIN MENU and start again.
3. Select the option FACTORY DEFAULTS and press ENTER on the remote or press the front panel MUTE (AVP) or MASTER (PAV) button (which is also enter). You will now see
the warning page, which reads, “WARNING ALL, CUSTOMIZED SETTINGS WILL BE LOST WHEN DEFAULTS ARE RESTORED.”
4. Press the ENTER (MUTE or MASTER) button again to reset Factory Defaults. Pressing any other button other than ENTER (MUTE or MASTER) will abort the Factory Default.

Once you have restored Factory Defaults:
1. AVP unit will initialize itself and go into “STANDBY” mode.
2. PAV/PDSD will continue operation. Press MENU on the remote or the front panel
RECALL button to exit out of menus.

I do not think there is a way to reboot the software, but you can contact:

Richard Krehmeyer
Senior Technical Support Coordinator
Harman Consumer - Specialty Division
Lexicon/Mark Levinson/Revel
Phone: 516 594 0300
[email protected]

Richard is a super guy. He answered on the first ring when I called and he was extremely polite and helpful.

Good luck.
Glad to help out, Bd. The On Screen Display is a little finicky. Did you come out of the S-video jack to a S-video capable TV?

If you are watching a source through the AVP and hit the OSD button, what exactly happens (does the screen go blank, does it continue to show the source, etc)?

If you can get through this OSD thing, I think you will be impressed with the sound of the AVP, so hang in there.