If the player is still under warranty then you will have to take it to the dealer, or return it to the manufacturer. If it is not under warranty, and the case does not have screws or fasteners with a proprietary head, unplug the machine, then carefully remove the top of the player and retrieve your CD. Remember that removing those screws and taking off the top of the player, by yourself or someone else who is not authorized, while under warranty, will void the warranty. That is why I advised that if it is under warranty you will have to take it in.
My Esoteric P-05 '' eat '' my new Beatles disc
I am not kidding and in the 24 years I have owned digital products - this is the first !!!! I put my new Beatles Remastered Revolver disc in - played fine - sounds great - went to take it out it was stuck to the clamp - opened and closed it and I heard the disc slid to the back of the player !!! No S_ _ _ _ ! I gently picked the player up and I can hear the disc rolling back and forth inside the player !!!! Okay - put another disc in and it is playing fine.....not happy as it was a new disc - but it was The Beatles...what the hell do I do now ???? Just leave it in there ????? .....