Go to the source. Call 323-726-0303 to speak with an Esoteric customer service representative.
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I did speak to Esoteric. They were great. We tried to start it up with a reset procedure but it didn't work. Same as before: the unit turns on, then turns off. So it will have to go back for service. What a drag. The odd thing is that I DO use a power conditioner, a BPT 2.5 or something from about 4 years ago.
I guess it didn't do its job, time for an upgrade. . .
Thank you both for responding.