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Highwater Sound

I realize there have been several positive comments regarding Jeff Catalano and Highwater Sound out of NYC, mostly involving TW Acustic turntables. Please bear with me as I also add another supportive comment towards Jeff and Highwater Sound.

I recently purchase a TW Acustic Raven AC-1 and TW 10.5 tonearm along with an SRA Ohio XL Isobase. I can only give my highest recommendation to Jeff. He was very great to work with, and took plenty of time to answer all my questions. He never seemed rushed. His communication with me during the purchase process and waiting for shipment was top notch, answering my emails within just a few hours or shorter. His availablity and help during set up of my turntable (he's in NYC and I'm in OK) was great. Always available by phone and eager to help.

It was very refreshing to work with Jeff and getting my new analog front end. I think if all high end dealers could be like Jeff, the industry would be more healthy right now.
philb7777

Showing 1 response by jazdoc

jazdoc
364 posts
 
No matter what equipment he displays, Jeff's rooms are usually
the highlight of the audio show. His rooms always has a fun
vibe; in no small measure because of his infectious enthusiasm
for the amazing software he brings along. I have also had the
pleasure of auditioning equipment at Jeff's loft. When I was
done with the audition it was raining cats and dogs and he
insisted I take one of his umbrellas to walk back to my hotel.

His LP collection is awesome and he is truly a music lover
first. Although I went a different direction (although I
continue to hope to do business with him someday), he remains
courteous and enthusiastic when we see each other at shows.
Truly one of the good guys in the industry.
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