I had an 860x dealer loaner. Did the same thing and had the noise too.
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My wadia 850 does this from time to time. Sometimes I have to hit the button more them once. it comes and goes?? it hasn't done it in a couple of months now. I do not get the sound you are talking about though??
I would also be interested to know why this happens?
I will email Steve at GNS and see what he has to say about this and let you know.
I have never asked him before as it always corrects itself
I've seen this sort of thing from time to time....both on my WT2000s and my current 270se. Usually if you reboot the machine it is fine. I agree with calling Steve Huntley at Great northern sound.
If you heard lots of noise from the 860x my guess is that it was a faulty unit...or the noise is elsewhere in your system. i've heard lots of 860's, 861's etc. Their great strength is the black background and dynamics.
Thanks for all your input. I also sent an email to Steve at GNSC just before I posted my original message here, so I expect to hear back from him early this week.
As far as the "slight noise", it is not very loud, and truthfully I just may not have noticed it until this little glitch started occurring. It could very well be the normal noise that the gears make when the tray is opening or closing.
I think I fixed the problem (at least for now).
I noticed when the drawer was closed, it was not completely flush with the face of the unit. The left side of the drawer was flush, but the right side slightly protruded, perhaps 1/16 of an inch beyond the face of the unit. So I GENTLY pushed the right side of the drawer in to try to square it up with the left side. Although it is still slightly askew (perhaps only 1/32 of an inch now), the drawer now opens and closes properly.
Go figure...but it works now!!