Following up on sending my Simaudio Titan in for a tune up:)

First off I want to thank ALL who provided such great support and advice on my earlier post about this - and for MC for providing some great humor!

The folks at Simaudio - Bernard - could not have been any nicer, more helpful, and supportive. Excellent customer service! They certainly produce amazing gear and support it with some of the best customer service I've experienced!

My plan was to take a nice road trip and make a day of it and drop off at the factory in Canada (4 hrs and change drive). However Canada is not allowing outsiders into the country still at this point (I won't even comment about the insanity of this - even though I just did:). So at Bernard's suggestion I'm going to drive this baby up to their distributor in Lake Champlain NY. From there they get it to Sim and handle the paperwork, declaration, all that BS. The wife has never been to Canada so she was a bit disappointed we couldn't go all the way but NY will still be a fun little road trip..

Whilst I'm still not at all loving the idea of disconnecting, lifting, and being without my baby for up to 3 weeks, Bernard made some excellent points as to why it was a good idea (beyond changing the oil, air filter, spark plugs, etc - injecting some humor of my own:). And he was not wearing a salesman's hat either...Probably going to take next Friday off and make the trip...