BAT and Vandersteen for a lot of reasons, but mostly because of this. After making a modest purchase of a 2Wq sub, I had a question about crossover settings which I posted via a support email address found on Vandersteen's site. The next evening, my wife handed me the phone and said "It's for you. . . a Richard Vandersteen calling." Richard helped me with my question (and a couple of follow ups). Oh yeah, great sub!
I love my BAT gear for its no-nonsense design, build quality and musical performance. I've also had terrific customer service from them as well. They cheerfully replaced a remote--no questions asked and without waiting for me to return the original before shipping at their end.
I love my BAT gear for its no-nonsense design, build quality and musical performance. I've also had terrific customer service from them as well. They cheerfully replaced a remote--no questions asked and without waiting for me to return the original before shipping at their end.