I have not had the problems that Soupcon has had. In the South, where I live, UPS is almost guaranteed to lose or destroy any fragile shipment that they handle. By contrast, I have had 4 pair of mono amps (8 boxes!) and three tube shipments sent via Federal Express in the last 5 months, and the boxes were not even soiled, much less damaged. I am told that UPS is particularly bad going into Texas and Florida (this by a manufacturer) he actually uses three different carriers, each one based on where he is shipping to. I suspect results have to do with a huge set of factors, many of which, we on the outside have no knowledge or control over. The only carrier that has a record of no damage or loss for me, I have used now for nearly 10 years, Delta Air Cargo. The shipper takes to the airport, I pick up here at DFW. Often the cargo is sill in the container, where it is alongside flowers, live animals and other precious cargo. The cost? about the same as UPS. This experience with Delta was passed on to Soundlab several years ago (by me), and they now use this method in every part of the country where it will work. One warning, Delta is EXTREMELY careful about packing and inspection. Do not be surprised if they make you completely open and unpack the contents of your shipment, they are almost guaranteed to want to inspect your packing and to look for hazardous materials or explosives. If this bothers you, I suggest you choose another carrier, as part of this procedure is Federal Law.
