I believe the Phillips transport they used has a known issue of doing just that.
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I have the same problem with a CD-07s bought in Paris France and the dealer is no longer there. Never thought it was a problem with the transport and downloaded the XMOS-Stereo-USB-Audio-Class2-Driver-301F_v3.20.0 driver. Unfortunately, once loaded, it refuses to recognize the device although correctly connected in USB mode...
As it appears to be a mechanical issue with the transport, I have no solution in France and the only way would be to ship it to Austria. Based on the above comment , I would not risk changing the transport for a large sum of money as there is no guarantee of success.
I am a very upset customer as I have zero problem with a 200€ CD player than with this one @2500€ !
Open to any other suggestions.
Jean Ricoux (Mr)
Royan - France
When I had pickup problems with my CD-07, I ordered this and replaced it myself.
Later I have to replace the CD controller board, no other choice but order from Ayon Austria, not cheap. I get the dealer to order for me and I replaced it myself as well.
Now the CD-07 has been sold. Will never buy anything from Ayon again.
I bought a Raysonic 228 maybe 8-10 years ago. Very similar looks, but the 228 is a 2 box affair. After a couple years, it developed transport issues and I sent it to the then USD Quest 4 Sound. This happened at the time that Raysonic was folding up its tent and parts were not readily available, but, a new laser sled was. Alas, it was poorly installed and the centering disc connected to the spindle was missing, not that it mattered all that much.
I replaced it with a new Oppo 105 to which I upgraded the oem power supply to an easy DIY board from eBay. It sounds so good, I no longer use my dac/pre. I see used 105s selling for ~$800-$1000, a bargain for spinning discs with movies as a bonus