Did you purchase the Cary new from a dealer? If you did you should be able to get the dealer to come to your apartment and witness the problenm first hand so he can relate it to Cary. I wouldn't give up so easily on this amp as it is supposed to be very good, although I have heard some complaints recently concerning Cary's customer service. I would even take it back to the store and see if you can replicate the issue there.
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