buyer beware do not buy from this seller


i have been become extremely frustrated with a seller on Augiogon that goes by Robert from NY (with address of bobsprit(at)aol(dot)com and number of 7187577114) so i decided to post my experience here. he sold me a defective Rega DAC, which I paid $700. after i received it and discovered that it was defective (static popping sounds), he offered me a replacement as he claimed that it was still under warranty. he seemed like a reasonable guy over the phone so i trusted him and sent it back to him in September 2012. since then, he has been avoiding my phone calls and have not replied to my emails. the few times that he has answered my phone calls, he gives bogus excuses, such as that he forgot to send it, and claims he will send it in next few days. he even offers that if the DAC still has issues that he will refund me the money. i have yet to see an email from him that the DAC has been sent. it's obvious that he has no intention on sending a replacement.

i have sold and bought many items over the internet, mostly on ebay, and have had no issues such as this so far. i have always treated my buyers with respect and disclosed any defects in any of the items i sell and i expect the same from others. it's sellers like this that ruin the online community. Robert, you sold your integrity and honesty for $700. karma does exist..you'll see.
woo999
Thanks for the heads up Woo999. If you use PayPal, I THINK there's a 2 months dispute period.
Woo999 - did you initiate a formal Dispute through Audiogon?
If so, what happened ? Particularly - what did Audiogon advise you do if (I guess) the seller refused to submit to the Agon dispute process ?
If you didn't launch a dispute - why not ?
I have 125 deals (sales and purchases) on ebay. I got a really bad Linn LP Top Plate from a seller that really didn't know what he was doing (at least he made a bad crook by putting a photo of a nice one and selling me the other) and got a very quick refund. He sold another person an item then told them he was too broke to ship it. They got a refund and he was dropped by ebay. You have to use paypal and or a credit card when making purchases. Ebay (even though I hate some of their rules) is as safe as anywhere else. You just have to be careful, because unfortunately there are bad people everywhere. I hope Woo999 gets their money back and thanks for the heads up.
Audiogon never reply to my last request for assistant .... :-(
Just need to be careful out there .... But how ? Craigslist use to be very good, now is just full of bad people looking for opportunity ....