VPI Aries vs Basis Turntable...which one???

Go for the Basis.
Excellent built quality, superior sound.
Works always, no change in settings.

Basis owners -- how good is their customer support? One big plus about VPI is that they are great at supporting their customers.

Could not agree more with Thomasheisig. It has been a few years since I had any dealings with Basis. At that time I could not have asked for any better support than I received from Basis. One of the most pleasant men one could deal with. I wish all my audio dealings were as pleasant, helpful, and friendly. Give the man a call. Find out what kind of gentleman you are dealing with. Sure wish I still had mine.