Qobuz still messed up


Takes forever to load upon start up and then stops, long pause, and then next song in playlist starts, or rather stutters, stops and the process is repeated. Pretty sure it's Qobuz and not Roon since it happens with both Roon and MConnect. Pity.

tcutter

@kirkwallace Thanks for posting, that other customer was me of course, and I did not get the same response from Marcin directly, but I more or less pointed him to this thread, so all good. 

For others reading this (and for @marcin_gps) it was confirmed kirkwallace and I are both on the West coast of North America, so those on the East coast, or other global areas may have different Qobuz behaviour if this different cloud delivery for various regions hypothesis is accurate. Yet a sample of data which throws a wrench in this is that Marcin said he had the same issue, and he is in Europe... (?)

 

 @tcutter 

Qobuz. Still not ready for prime time. Expires 10/27/26. Have to remember to cancel.

That is about the same time for my renewal also, and I will cancel as well and go with Tidal for a year. Maybe by November 2027 the issues Qobuz are having will have been resolved by then.

Bloody shame, I do like Qobuz more but I am fed up. 

@mclinnguy thank you for reporting it to JPlay; it helped to have both experiences in front of them; and i suspect my having reported it to Qobuz at the same time (roughly) as JPlay did will result in a swift fix.  

I’m not ready to give up on Qobuz just yet; they have some tracks and formats that TIDAL doesn’t. I like having both. No product is always perfect 100% of the time, and it does seem like they are monitoring the problems and quick to act. 

For the sake of posterity and anybody still following the fate of track 3 (Minuet) on Haydn String Quartet No. 36 (Auryn Vol. 7), it played without problem just now.

 

@kirkwallace played without a problem on all your hardware? 
 

@tcutter you can cancel now if I’m not mistaken it will run out with your subscription. You will have it available until then. Check though. 

Fair question, @audphile1. I only checked on my living room system. I suppose I could check all the other ones,  but hard to think of why it should matter but I’ll I’ll try it on the little Gato DIA -400 S this evening.