Qobuz still messed up

I'm on the West /Left coast. Last October for a few weeks Qobuz had playlists and other issues when using roon. They finally got that sorted. Since then save the odd single track (corrupt file?) issue Roon running Qobuz has been chugging along fine including a hundred hour new drivers break in.

Those of you with persistent problems, first and foremost, have you queried the Roon Labs Community? You will get help. Great help too.

Have you run speed test to see if you have adequate bandwidth?

Are you on wifi or hard wired? (See speed test.)

Have you rebooted your roon server and endpoint(s)?

Updated?

Checked DownDector?

Have you signed out/in?

If using a computer as a roon core does that also serve other functions as well?

@kirkwallace Can you please reproduce the issue and send us the logs via email? 
To enable logs go to the app's Settings screen -> Logs -> Enable. 
Once you reproduce the issue, please go to Settings -> Logs screen again, tap 'Send logs' and and send us the file via email with the description of the issue. I will see if there is anything wrong. 

Best regards,
Marcin
 

I haven't had any issues.

A track i consistently have trouble with is this one :

"String Quartet No. 36 in B-Flat Major, Op. 50 No. 1, Hob. III:44: III. Minuet" track from "Haydn: String Quartets, Vol. 7" by "Auryn Quartet"

https://open.qobuz.com/track/303444517

Open it on JPLAY: com.jplay.jplay://qobuz/album/jtljht9c2ewtc

The music stops at about 2 min 16 secs; the app thinks it is still playing: goes to the end with silence on the speakers and then the music resumes when the next track plays.  

I’d appreciate it if anybody is willing to try playing that track and to let me know if they have the same issue or not.

@kirkwallace 

I just tried this track and the sound stopped at 1:55. (Qobuz, Jplay) I see the time elapsing a bit after that with no sound, then jumps back to 1:55, then just stops at the beginning of the track. 

I get this with other tracks as well, and switching from Squeeze to Roon to Jplay doesn’t change the outcome. 

Yesterday put on Elton John Madman across the water, hi res, all tracks played just fine except the one I wanted to hear most, the title track. Tried several times and it would not start at all, switched to the redbook version and that played no problem. Today no issues with that album. 

@marcin_gps logs sent. 

@mclinnguy So it’s not just me!  Thanks for running that test.

@Marcin, tried twice this morning and the problem persists today so i have sent the logs and description to [email protected] as you suggested.