In the spirit of the great audio cartoonist Rodriguez(look him up and enjoy) just dress like an Arab Sheik and they will trip over themselves to help you🤣.
Visited a Store and was shunned
I live in an area where brick & mortar stores are not easily assessable to demo equipment. While traveling for business, I decided to stop by an establishment on the U.S. West coast. My interest was in the Dynaudio Confidence 20 since I’m looking to upgrade from the Contour 20i. I’m not here to name names or throw anyone under the bus, just purely to voice my frustration and disbelief on how I was treated.
I was greeted with skepticism and a general lack of interest in discussing the product. There were two gentlemen working that day and neither had any interest in answering questions or providing a listening demo. As a matter of fact, when I asked to listen to the Confidence 20 speakers one of them immediately said “no way”. Both speakers were on stands sitting next to several amplifiers so it wouldn’t have taken much time to setup.
I was intent on making a purchase that day and having the speakers shipped to my residence, but decided to leave the store based on my experience.
It’s a shame that most of us have to relay on equipment reviews when establishments such as this lack interest in the customers that support the hobby.
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- 102 posts total
@larsman I know that place. I went through that when shopping for floorstanders. They set up Dali, Dynaudio and a third pair I can't remember. I bought the Dynaudio's. Great gear, I would have bought more, lesser priced stuff there, but meeting those conditions for smaller change is definitely discouraging. They're never busy, so... Whatever. I'm sure they get a lot of phone-ins from people with more money than God. But still. Also, I haven't read any mention of walk-ins who audition, only to leave and purchase their choice online. It's common, and understandabley very discouraging for salesmen. |
On Hwy61 nailed it. If I had time I would talk,demo ,and discuss whatever with the customer. I got that people wanted to listen and find out about product. It was a great way to spend time if nothing else was going on. It did end up with sales a lot of the time. The down side of that was the person who after talking and listening wanted to keep it up after I had someone who was there to buy that day. Salesmen are there to make money for the store and themselves. If you have a hard time extricating yourself from them it sucks. Now at the store I worked at we would never deny a demo unless, someone was giving one already. |
- 102 posts total