Regarding Upscale Audio, my one experience with them was not good. Sold me a defective headphone amp and refused to acknowledge this fact. After many argumentative and rude email exchanges with their salesman, I finally got them to accept the return. Will never do business with them again.
Observations - Trying to audition a Hana cartridge before buying
I am looking forward to buying a Hana SL MK II. I want to listen to it before I purchase.
Called Dealer 1, 10 miles away. We have a turntable with Hana Red. The preamp is a $ 125,000 model. It will likely not demonstrate anything close to what you are looking for. We can order but not demo.
Called Dealer 2, 50 miles away. I am a Hana dealer, but I have no Hana cartridges for demo. We can order.
Called Dealer 3, 100 miles away. We have ML and Blue for demo. Not the model SL MkII. We are open Monday to Friday only until 5.30 PM. We can order.
Dealer 4, 30 to 70 miles away, multiple stores. We sell, but have no Hana on demo. We can order.
Called Dealer 5, 50 miles away. Don’t have Hana for demo. I will send you a list of the Hana cartridges we have in stock, versus those we need to order.
I called USA Importer and shared my story, they offered to call around to dealers to find out which dealer may have one for demo, recognizing I would have to travel there to be able to audition.
I am curious as to other Audiogoner’s experience. Is it this hard to get a demo? Maybe too many brands and too many models for dealers to demo.
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I bought the original Hana SL on a 'whim', no pre-listen - no concerns for the mistake the purchase could be. Act in haste- repent at leisure was the result of that Whim purchase. The Cart' is not run in; it can't be used by myself for such a period. I would not refer to it even as a 'pipe and slippers' presentation; I just can't hack the end sound. I have attempted to make good of the situation and made it a donor Cart' to others with an MC Cart' issue and needing a Cart' for an infill period. I strongly recommend a pre-use demo of such a Cart' Model. My go-to Cart', has been purchased without a demo, but the builder knew the Cart' sent in as the donor model very well, and I did too. The description of what was to change and what was to be the end sound was proven to be extremely accurate and I wanted this design from the description alone. The Cart's delivery was the icing, sprinkles and cherry on the cake. |
@output555 My one issue with Upscale Audio is that they have a tendency to show products as 'in stock' on their web site but then they reach out after payment is made to say that the item is backordered - possibly for weeks. This recently happened to me twice in one week. Annoying to say the least. |
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