Observations - Trying to audition a Hana cartridge before buying


I am looking forward to buying a Hana SL MK II.  I want to listen to it before I purchase.

Called Dealer 1, 10 miles away.  We have a turntable with Hana Red.  The preamp is a $ 125,000 model.  It will likely not demonstrate anything close to what you are looking for.  We can order but not demo.

Called Dealer 2, 50 miles away.  I am a Hana dealer, but I have no Hana cartridges for demo.  We can order.

Called Dealer 3, 100 miles away.  We have ML and Blue for demo.  Not the model SL MkII.  We are open Monday to Friday only until 5.30 PM.  We can order.

Dealer 4, 30 to 70 miles away, multiple stores.  We sell, but have no Hana on demo.  We can order.

Called Dealer 5, 50 miles away.  Don’t have Hana for demo.  I will send you a list of the Hana cartridges we have in stock, versus those we need to order.

I called USA Importer and shared my story, they offered to call around to dealers to find out which dealer may have one for demo, recognizing I would have to travel there to be able to audition.

I am curious as to other Audiogoner’s experience.  Is it this hard to get a demo?  Maybe too many brands and too many models for dealers to demo.

dcaudio

First, do not listen to anyone telling you that you must get a specific type or they prefer a specific cantilever material.  I can't believe some of the responses here on the subject.  For what it's worth, I personally like all the Hana cartridges and am thinking hard about purchasing one the next time around.  A lot of improvements have been made to the SL cartridges, narrowing the gap with the ML models, which have not seen an upgrade.  I'm thinking that the ML models are up for an upgrade soon.  A friend recently had a high-output SL Mk 2 installed on his Rega and just loves it.  And I think it stinks that the dealers nearby(where do you live, I know it's not Iowa because you have audio dealers) have to order everything.  

Step number one-develop a relationship with a dealer that seems fair to you and carries equipment you have interest in.  My dealer is a 2 hour drive, but is well worth it when I need to go physically-which is rare.  We do almost all business by phone now.  He has helped me build an awesome system.  He has fully gained my trust-everything he has recommended has been spot on. For installs, he comes to me and if demos are available, he brings them as well.  Unless you have installed multiple cartridges and have all the necessary tools, you will need assistance in setup.  The dealer should provide this service as well.  For me, the price always included set up.

Step number two-identify the sound you are looking for. Some like an analytical and leaner sound, others a more lush sound.  I prefer more to the lush side and Hana excels at this. Your dealer can help nudge you into the carts that are most likely to appeal to your tastes.

Step number three- enter your system into AI google and query if the cartridge is a good fit for your table and tonearm.  I did this recently when I bought my Hana Umami Black.  My dealer gave me some cartridge recommendations based on his knowledge of my system and preferences.  There is an amazing wealth of information that is nanoseconds away.  It can also be helpful in suggesting other brands that you may like better.  FWIW, I can not recall any review or discussion that was neutral or negative regarding Hana carts.  By the way, I love the Black-best cart I've ever had.

Step number four-sit back and enjoy the sound.  Understand that it will take about 100 hours of break in time and the personality of the cart will change somewhat during that time.  I would recommend getting a stylus timer-that way you know how many hours of play time has occurred.  Helpful for knowing when stylus maintenance is due.  Elusive Disc carries them for $20.  If your rig allows for VTA adjustment, learn how to do it.  It is usually very easy and can make you less dependent on others for fine tuning the cart.

Regarding Upscale Audio, my one experience with them was not good. Sold me a defective headphone amp and refused to acknowledge this fact. After many argumentative and rude email exchanges with their salesman, I finally got them to accept the return. Will never do business with them again.

I bought the original Hana SL on a 'whim', no pre-listen - no concerns for the mistake the purchase could be.

Act in haste- repent at leisure was the result of that Whim purchase.

The Cart' is not run in; it can't be used by myself for such a period. I would not refer to it even as a 'pipe and slippers' presentation; I just can't hack the end sound.

I have attempted to make good of the situation and made it a donor Cart' to others with an MC Cart' issue and needing a Cart' for an infill period.

I strongly recommend a pre-use demo of such a Cart' Model.

My go-to Cart', has been purchased without a demo, but the builder knew the Cart' sent in as the donor model very well, and I did too. The description of what was to change and what was to be the end sound was proven to be extremely accurate and I wanted this design from the description alone. The Cart's delivery was the icing, sprinkles and cherry on the cake.    

@output555 My one issue with Upscale Audio is that they have a tendency to show products as 'in stock' on their web site but then they reach out after payment is made to say that the item is backordered - possibly for weeks.  This recently happened to me twice in one week.  Annoying to say the least.