Manufacturers with great customer service

Braun, BAD

In 1967 I bought a Braun coffee grinder from Design Research like this one, mine white

I wrote Braun, asking for a new blade.

Braun replied, one short sentance:

"Your Unit is Obsolete".

My brother sent me a new blade, didn't fit, but, looking at it, I figured out, the secret is to file the edge of the blade flat, not sharp like a lawn mower blade.

It still works,

@elliottbnewcombjr one "minor" detail is missing, when did you write to Braun?

McIntosh, Great.

I prearranged a trip to my photography friend in Vestal (town adjacent to Binghamton, NY) with McIntosh for a checkup of a SS C28 Preamp and SS MC2250 Amp that I wanted checked over before I sold them.

I drop them off Thursday right after lunch, pick up Tuesday right after lunch.

They had them ready to go as promised (no problems with either piece). Easier to sell with receipts of checkup from McIntosh.

I had great experience with Dynaudio and Buchardt. Prompt, friendly, detailed responses. 

Manley as well. 

Then there are "onepercenters" who are arrogant and rude but that wasn’t the question

I agree entirely with jsd52756, Core Audio Design equipment racks work perfectly, are very well built and look beautiful. As an added bonus, the company owner, Arnold Marr, is an absolute delight to work with.