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Question - Audiovana / Qobuz skips first track of one album

I can play the Blue Coast Mutineer album perfectly on my MAC computer and on my iPhone (NEVER used in my main systems).  When I play the Blue Coast Mutineer album using Audirvana (it accesses Qobuz) running on my Apple iPAD (connected to an Infigo Audio IS-1 Streamer), it SKIPS the first track. I re-booted all devices, cleared history and cache with the same results.  All my other albums start with the first song.   
 
It sounds like an Audirvana / Qobuz playback issue rather than a problem with the album itself, especially since the same album starts correctly on my MAC Computer and iPhone but not on the iPad.   I posted this question on the Audirvana Community forum.  Please see their response below (in quotes):
 
"If you browse the other player forums you will see that they are also suffering issues. Qobuz are currently migrating their server data to the cloud over several months which is causing playback issues for many users across most playback apps. A quick google search on this will lead to more information. An example below
“Qobuz is currently undergoing a major, multi-month infrastructure migration, moving its servers to the cloud to enhance service quality and scalability. 
 
As of late March 2026, this process is causing temporary, widespread issues for users, including playback dropouts, skipping tracks, and general connectivity problems with third-party audio players and streamers”
 
Assuming the above is true (?), I find it strange the skipped first track only appears on the Blue Coast Mutineer album.  You would think it would occur on other albums.
 
Does anyone else have a skipped track issue or any other Qobuz issues based on the above response?   Your comments are appreciated.  Thanks.  
hgeifman
hgeifman OP
2,445 posts
 

In my case, the skipped track happens on the one above album that I just made a favorite.  I assume because I JUST made it a favorite is what is causing the skipped track BECAUSE it is a new album to the system.  Just a thought.  

acman3
4,420 posts
 

I really can’t help with why you are having issues with 1st song on your recordings, but I would like to thank you for giving me a explanation for Qubuz’s problems. I just canceled Tidal last month and have been having issues with Qubuz not being able to play a whole record.

Also, how do you like the Infigo streamer?

kennymacc
721 posts
 

One thing I've learned from my 5 years of experience dealing with Roon, Tidal (which I cancelled about a year ago to go with Qobuz exclusively), and Qobuz, is that, no matter what, there will be issues and bugs in the system from time to time.  Sometime, you can go for quite some time without having any issues, for the most part, and then, suddenly, something happens.  It never fails.  I've learned to just be patient, and figure it out.  In the end, I always seem to be able to figure things out and solve whatever problems that may arise.  Unfortunately, some glitches are system/Qobuz oriented and can only be corrected by Qobuz.  Happy listening.

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