Mostly used. I've purchased from TMR, USAM, High Performance, and Echo. I do a lot of research and communication with the seller, and always negotiate a better price. I typically pay around 55% of retail and only purchase current or recent models. I would estimate I've purchased $35k retail value for $22k.
I've had great luck I suppose because everything I've purchased has looked and performed like new. I've had no issues with any of them. YMMV