The Music Room is Slipping

I've always had pretty good interaction with them. They've been honest about their prices and policies. In fact, just recently I was looking to buy a certain DAC which is being offered on the other audio site by a couple of sellers. TMR was offering the same DAC but for about $500 more than what the other sellers were offering. When I brought this up to them via email, they replied within a day saying they could go a little lower but they would never be able to match the other sellers, but that they did offer 30-day return guarantee and other perks. I politely thanked them and moved on.

@devinplombier 

"Not to speak for anyone else, but @tmraudio did use to offer interesting gear. Now it's all either audiophile vanilla like Aurender and Wilson, greatest hits like Pass Labs and Magico, or mid-fi / home theater-type stuff. And PS Audio of course."

This is exactly the same stuff you guys are always raving about and recommending!

@peter_s 

@atulmajithia in this day of iPhones with cameras and microphones… There is a very good chance that you could document an issue in a way that would be hard to dispute. I understand that some issues are intermittent… And that could be problematic. But hopefully you could find a way to reproduce the problem so it could be demonstrated.

I just conducted a transaction completely via email with TMR yesterday as a result of seeing this thread and the chance they just might have what I was looking for and what do you know. Thanks for the tip, guys!

The whole transaction is documented in my email with my questions, the rep's answers and the terms we both spelled out in the sale. As well, I printed out all the correspondence as hardcopy. I'll let you guys know how it all turned out after TMR receives my trade and they ship what I bought and I'm using it in my listening room.

@tmraudio 

Thanks for chiming in Josh!

i gotta say that josh's (tmr) post was well-founded and persuasive. it's a tough balance to strike between being exploitative and being profit-driven; unlike some others i could name tmr probably does it as well as any of its competitors. bear in mind, too, that we're talking about affluent consumers buying and selling pure luxury items--these are not the folks who really need to extract the best possible deal.

@loomisjohnson 

Please!