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Eversolo DMP-A6: Anyone experience tracks randomly skipping to next track, mid-song?

My DMP-A6 has an issue where a track will randomly skip to the next one, mid-song.

Not to sound crotchety, but I am sort of over having issues like this on devices that cost so much (I know not that much in the world of hi end audio, but it’s still not peanuts). This is a device whose only real purpose is to stream music, it shouldn’t have tech issues at all.

Anyway, has anyone else experienced this? Any workthroughs?

Just a bit disgruntled, because I currently have two devices that I spent more on than I’ve ever spent on that type of component - one has had persistent issues, which I'm paying additional $ to the company that designed said component to fix, and now this. It certainly doesn’t make me want to upgrade to a higher end streamer which still might have bad tech.

Anyway, anyone experience this and any fix besides restarting (software is up to date)? I am starting to miss just putting a CD on and having it play no problem.

Thank you for any insight to your experience

sealrock
verdantaudio's avatar
verdantaudio
1,563 posts
 

This is likely something weird with your network.  Can you take the device to a friends house and see if you have the same issue there?

Assuming that you don't, then it is a matter of identifying what is causing the disruption.  Certain devices can output signals on your network that will disrupt a UPnP connection.  It used to be that I would look for an older Mac mini on the network but most of the ones that were problematic are out of service.  They need to be 4+ years old.  

I would confirm the device works on another network then I would take a list of the devices on my netwerk and do a search to see which ones are known to cause UPnP issues.  This could also be accomplished by turning them off one at a time.  

It could also be a setting on your router or if you are using wireless mesh.  

Sorry I can't give you a silver bullet answer but hopefully with a good troubleshooting plan you can figure it out

rpnyc
8 posts
 

Exact same issues, seems like a buffering issue, most likely network on mine as well. What's funny is it will do it even on downloaded Qobuz tracks as well...

sealrock's avatar
sealrock OP
16 posts
 

@verdantaudio @rpnyc 

Thank you both very much for your responses. Good to know I am not the only one. I guess Qobuz downloaded tracks aren’t stored locally on the Eversolo (or maybe that's wrong), so they would still rely on stable network. The issue is not consistent, so not the easiest to troubleshoot. I have a tenuous grasp on what UPnP even is - tried to navigate that some years ago. Anyway thanks to both of you for the help, gives me some things to explore.

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