Two things. Much of our reference is what we are familiar with. Almost all box speakers are reflex so that's the sound we are used to. Secondly bass reflex sounds bassier and most of us like that.
Bass reflex can be good, but good closed box is superior to good bass reflex. That is closed box will have less overhang, resonance not in the recording than bass reflex. That makes reflex sound richer than closed box albeit with less detail. Most listeners thin that richness is better sounding. They like that coloration.
By the way acoustic suspension is a special version of closed box. All acoustic suspension is closed box but not all closed box is acoustic suspension. The terms are not interchangeable. It's just that when closed box was big, most of the market, before Thiele/Small taught us how to do better reflex speakers, almost all closed boxes were acoustic suspension. Since the history is decades ago many audiophiles just recall the term acoustic suspension and think it is the same as closed box.

